66zz Support, contact and data security

Dedicated Support Team

66zz Support team reviews data-related requests separately; usually with three pieces of information the matter moves forward: username, subject, and time

• Account Verification
• Privacy Request
• Report Follow-Up

View Data

See what’s in your account with one request; an initial summary is provided

Data Correction

Name, phone number, or profile errors can be fixed; later login and support become easier

Consent Change

If you don't want any notifications, change the settings; the task can be completed in two steps.

Account-Related Requests

Closed, limited, or under-review requests can be sent via the Help Center; users of bKash, Nagad, and Rocket can take the same path

Live Chat

For quick questions, this is best; many in Dhaka finish small issues within 5 minutes

Help Center

Go here for step-by-step guides on a platform with 396+ titles; finding the right path is easy

4.5/5

Average Rating, From User Experience

33,786

Reviews, where the quality of help is discussed

377K+

Active users who log in regularly

99.5%

Uptime, so less time wasted finding help

1. Set the Subject

Enter only the account, login, or payment details needed

2. Choose Channel

If quick, use Live Chat; if detailed, use Help Center

3. Proceed with the

The team provides the necessary information quickly for a clear question

Ask in Live Chat to get an answer

Working with bKash from Dhaka felt easy

The Help Center's 2-minute guide has been helpful

66zz Help Guide

Answers to common questions, login issues, and account support are in one place

66zz App Information

App steps, device-related tips, and quick access are here